Service Engineer Required for an Industrial Printing Equipment MNC at Kolkata

Engineering, Sector Infrastructure, Manufacturing, Engineering and Electrical
Kolkata, West Bengal
Posted 5 months ago

Job Responsibilities

  • To respond to customer complaints
  • To evaluate and resolve problems of the customers
  • To assists in installing the equipment analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands
  • To work alongside with technical sales engineers
  • To offer customer training for the product; repairs, tests and maintains equipment
  • To monitor performance of the product
  • To maintain product manuals
  • To provide customers with regular reports and feedback on their service requests
  • To develop and maintain relations with customers
  • To report common complaints of customers to top management in order to address the situation for future reference
  • To makes recommendations to maintenance technicians and offer feedback on product development, features and functions.
  • To respond to customer complaints
  • To evaluate and resolve problems of the customer
  • To assists in installing the equipment analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands
  • To work alongside with technical sales engineers
  • To offer customer training for the product; repairs, tests and maintains equipment
  • To monitor performance of the product
  • To maintain product manuals
  • To provide customers with regular reports and feedback on their service requests
  • To develop and maintain relations with customers
  • To report common complaints of customers to top management in order to address the situation for future reference
  • To makes recommendations to maintenance technicians and offer feedback on product development, features and functions.

 

About Our Client

Our Client is a 42 years old Global Industrial Printing Equipment and Solutions MNC and has customers in 130 countries. This is a big engineering name to work with.

You Should Be

  • Any BE/B. Tech/B. Sc with 2-5 years of experience in service

Salary Range

The Salary Range for this Job is upto INR 3 to 3.6 lacs Per annum plus variables

Send your Profile at [email protected]

 

Job Features

Job CategoryService

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