Service Engineer Required for an Industrial Printing Equipment MNC at Mangalore

Engineering, Sector Infrastructure, Manufacturing, Engineering and Electrical
Mangalore, State - Karnataka
Posted 4 years ago

Job Responsibilities

  • To carry out the pre-installation study of sight & technical feasibility
  • To identify the requirements and communicate within the company & with client
  • To keep all items ready to finish the trouble-free installation
  • To keep a note on special points for an Installation
  • To assist the sales team in a demonstration
  • To attend technical support calls on-field and remotely as and when required by the customer
  • Ensure that the parts that need to be replaced are available in stock
  • Work on improving the performance of the machine
  • Have to conduct safety checks on all the machines or it could prove to be dangerous for the workers working on them
  • Have to keep an inventory of types of equipment required for the repair work
  • To know about all the latest machinery that is available in the market
  • To inspect all the machines and make reports for the management that whether or not new machines are required
  • To check & test machines before dispatch
  • Provide technical and repair support service for products in the region assigned
  • Conduct product installation, and develop operation/maintenance guide for customers
  • Ensure the smooth flow of repair by collaborating and cooperating with the regional sales team to meet customer expectations
  • Maintain proper records of job-flow/ work orders and spares utilization and inventory
  • Develop relationships with key customers and be responsible for achieving the budgeted AMCs/CMCs revenues for the region and collection of AR.
  • To carry out the pre-installation study of sight & technical feasibility
  • To identify the requirements and communicate within the company & with client
  • To keep all items ready to finish the trouble-free installation
  • To keep a note on special points for an Installation
  • To assist the sales team in a demonstration
  • To attend technical support calls on-field and remotely as and when required by the customer
  • Ensure that the parts that need to be replaced are available in stock
  • Work on improving the performance of the machine
  • Have to conduct safety checks on all the machines or it could prove to be dangerous for the workers working on them
  • Have to keep an inventory of types of equipment required for the repair work
  • To know about all the latest machinery that is available in the market
  • To inspect all the machines and make reports for the management that whether or not new machines are required
  • To check & test machines before dispatch
  • Provide technical and repair support service for products in the region assigned
  • Conduct product installation, and develop operation/maintenance guide for customers
  • Ensure a smooth flow of repair by collaborating and cooperating with the regional sales team to meet customer expectations
  • Maintain proper records of job-flow/ work orders and spares utilization and inventory
  • Develop relationships with key customers and be responsible for achieving the budgeted AMCs/CMCs revenues for the region and collection of AR.

About Our Client

Our Client is a 42 years old Global Industrial Printing Equipment and Solutions MNC and has customers in 130 countries. This is a big engineering name to work with.

You Should Be

  • Any BE with 2-5 years of experience in service

Salary Range

The Salary Range for this Job is upto 3 to 3.6 lacs Per annum plus variables

Send your Profile at rs@thehrmonks.com

 

Job Features

Job CategoryService

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